Quality Assurance Training Fundamentals

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Order courseQuality Assurance: Fundamentals is suitable for new and established employees, individually or in groups, at home or in the organization. Meeting the highest e-learning instructional design standards, Quality Assurance: Fundamentals

  • is modular
  • includes objectives and summaries, topic questions, and scored testing
  • is audio and text enabled
  • is graphically illustrated and animated
  • is easily navigable
  • allows bookmarking
  • is accessible to English first and second-language speakers
  • costs only $49.00 (Single User License)

Illustrative e-learning

Read Ensuring ISO Conformance for a penetrative review of this in-depth e-learning course.

Module

Content

Topic

Quality assurance in perspective

Module aim and objectives

Introduction to quality

• Quality concepts
• Quality assurance
• Advantages of quality systems
• Quality dimensions

Historical perspective on quality

• Background to the quality
  movement
• Quality development

The costs of quality

• The cost of nonquality
• Classifying the costs of quality

Module summary

Quality management

Module aim and objectives

Principles

• Quality management principles
• Continuous improvement

Processes

• Elements of quality
  management
• Quality planning
• Quality assurance
• Quality control

Role-players

• Motivating role-players
• External role-players

Tools

• Data collection and
  identification
• Bridging identification and
  analysis
• Analysis of data

Module summary

Introduction to ISO standards Module aim and objectives

Overview of ISO standards • Quality systems
• The standards
ISO 9000 • What is ISO 9000?
• The purpose of ISO 9000
• International application of
  ISO 9000
• ISO 9000 registration
Choosing ISO standards • ISO 9001
• ISO 9002 and 9003
• ISO 9000:2000
• Choosing an ISO quality
  system standard
ISO 9001 for software • ISO 9001 and ISO 9000-3
• Life-cycle and supporting
  activities
Module summary

Course Test

Module 1

Module 2
Module 3

• Quality Assurance in
  perspective
• Quality management
• Introduction to ISO standards

Quality Assurance: Achieving ISO 9000 Compliance - Contents
Quality Assurance: Internal Quality System Audits - Contents

Order course


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